Service policy

As a lead enterprise in VGA graphic card filed, Shen Zhen Bitland Information Technology Co.,Ltd develops, manufactures and sells high quality products, offer relevant increment service, and Bitland is always try to enhance prolificacy and competitiveness. Bitland’s top priority is to service our clients wholeheartedly, take the service philosophy as sincere, initiative, betimes and nicety, offer professional service for our clients, always keep our service quality ahead.

      1. After sales service regulations:

a) Shen Zhen Bitland Information Technology Co.,Ltd promises to offer after sales service for any products sold by Bitland.

b) Since the sale with in warranty period our clients can enjoy our free warranty service, and beyond the free warranty, our clients can enjoy our paid service.

During the free warranty period, if the following conditions happen, we will appropriately get some cost for materials and maintenance:

※ Damage caused by failure to use the user manual.

※ Damage caused by unauthorized unsolder and modification.

※ Damage caused by irresistible natural disasters

※ Damage caused by matching with other poor design products

※ Products purchase form unauthorized channels.

        2. Warranty promises

 (1) Ensure the warranty quality

 (2)Flexible and efficient return and replacement methods